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烏干達(dá)一個(gè)客人，從未接觸過(guò)洗滌行業(yè)，一年前計(jì)劃開(kāi)一個(gè)健身房，那么問(wèn)題來(lái)了，健身房每天都要供應(yīng)毛巾，毛巾要每天收集清洗。于是，要買洗衣房設(shè)備來(lái)清洗，但是，一套設(shè)備下來(lái)，要花不少錢。剛好客戶樓下有一個(gè)律師事務(wù)所，30個(gè)律師每天要換洗西裝，再加上其他寫字樓員工的工衣等，是一筆不錯(cuò)的投資。于是開(kāi)始了中國(guó)的行程，購(gòu)買洗衣房設(shè)備。

客戶來(lái)力凈公司這里之前，去看了其他3家工廠，客戶一看到我們的機(jī)器，馬上眼前一亮，要上前一探究竟，細(xì)細(xì)查看工業(yè)洗衣機(jī)的各個(gè)細(xì)節(jié)以后，表示非常滿意。坐下來(lái)以后就是要談一下咱們力凈售后的服務(wù)了。他問(wèn)題一個(gè)接一個(gè)，主要是擔(dān)心買了機(jī)器不會(huì)使用，機(jī)器出現(xiàn)故障不知道如何處理。這些問(wèn)題客戶都不用去擔(dān)心，我們有整套完整的售后系統(tǒng)和售后服務(wù)團(tuán)隊(duì)，我們很鄭重的告訴客戶，首先，我們的工業(yè)洗衣機(jī)質(zhì)量很有保障，這是大前提，平時(shí)使用過(guò)程中只需要按照我們的使用和保養(yǎng)方法，機(jī)器的故障率是很低的，就是日常更替下易損件等。易損件我們?cè)诎l(fā)貨的時(shí)候就會(huì)隨貨一起發(fā)出去。關(guān)于工業(yè)洗衣機(jī)的安裝和使用，我們會(huì)安排技術(shù)人員到位去安裝調(diào)試，以及針對(duì)如何使用機(jī)器和機(jī)器故障排除做詳盡的培訓(xùn)。客戶聽(tīng)完十分滿意，雖然一些外國(guó)客戶來(lái)到中采購(gòu)商品都是非常挑剔的，但是看到了咱們力凈的產(chǎn)品之后還是當(dāng)場(chǎng)付了定金。

A customer from Uganda, has never known anything regarding to the laundry, he planned to open a Gym one year ago. Then questions coming. The gym supply towels every day. The towels should be collected and cleaned every day. So he needs to buy washing equipment to wash them, but one set of washing equipment would take a lot of money. There is a law firm downstairs , 30 lawyers have to change their suits every day, plus the uniforms of other office workers, etc. This would be a good investment. So he started the journey to China and bought washing equipment.

Before the customers came to us, they went to see the other three factories. When the customers saw our machines, they immediately noticed that they had to go forward and look at the details of the machines. They were very satisfied. After sitting down, we told about our after-sales service. The questions one after another, His main worry was that he don’t know how to use the machine. He did not know how to deal with the machine failure. We solemnly told him that, first of all, we have the quality machine. This is a big premise. In normal use, they only need to follow our usage and maintenance methods. The failure rate of the machine was very low, that was, the daily replacement of easy Loss parts, etc. The quick-wear part we would ship with the machine when delivery. Regarding the installation and operation of the machine, we would arrange for technicians to be in place to install and debug, as well as detailed training on how to use machine and machine troubleshooting. The customer was very satisfied , and paid the deposit on the spot.